Services
Our services

Project Planning

We are here to help you build you project!
Contact us to talk about it.

We offer a complete service regarding the installation of your outdoor lighting. We can supply you with a first study of the site and the placement of your luminaire. If needed we can commission for 3D-Dialux models based on your “dwg” files for the evaluation of large scale projects. This service will be charged.

Shipment logistic

The transport of the products you ordered should not become a headache for you. DTI-Energies© will handle the logistics of your orders to the address of the installation. We invoice you the transportation cost, but our logistics service is free of charge up to 20 units / light poles. Over 20 units, we charge 5% of the total transportation invoice value to manage your delivery.

Installation

Our accredited installation network is there to complete the installation of your order. These installers have been selected among the best players in the sector of public lighting, to ensure optimum quality.

Our trust in our network partners is full, that's why DTI-Energies© will give the end customer an additional one year warranty (manufacturer’s warranty: 24 months + DTI-Energies© warranty: 12 months = total of 36 months) when the installation of your lighting is made by our accredited installation network in your area.


Maintenance

The installation of your project is now done, but we put a point of honor to follow with professionalism the maintenance of your solar lighting.

DTI-Energies© offers service and maintenance contracts for the autonomous solar lighting we supplied and installed in Switzerland. Our offer consists out of 3 possible yearly subscriptions.

Contact us for more information about the different service and maintenance subscription for our solar offering.

After-Sales services

Our after-sales service stands ready to intervene in case of malfunction. Our team will be responding in 72 hours in Switzerland. A diagnosis of the problem as well as a quote including all aspects of the repair will be provided immediately. Our team will therefore be ready to intervene according to your will.

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